Not-A-Cog Blog

Jack and Poke

2009-05-29T23:25:00.006-05:00

I love to learn about different organizations, their individual cultures and the people who make the organizations "work." If there is one thing I've learned, regardless of the job, it's the importance of humor.

Years ago, I took a tour of the Jack Daniels distillery. After the tour had ended, our guide asked if anyone had any questions. "How many people work here," I asked.

He said, "About half."

TGIF! Have a great weekend.

Is Your Resume "Out of This World?"

2009-05-13T14:32:00.004-05:00

Since most of us do not include a personal photo with our resumes, do you ever wonder what picture you create in the minds of potential employers based on your poorly chosen words and formatting?

Some tips to get that all important interview:

If employment gaps exist, it is totally acceptable to include volunteer and/or temp work. This shows that you have still been plugged into your community and your networking skills are sharp.

Just the facts ma'am.
Don't include lots of fluffy words/overly detailed information. Provide a clean resume listing relevant accomplishments only.

Cast a broad net. Your skills could apply to a wide variety of job opportunities.

Cybernetworking is critical (LinkedIn, Facebook and Twitter).

Make sure your contact information is correct. I recently narrowed down a pile of resumes for a client only to contact the final cut...one of the candidates had the wrong phone number on her resume. Yikes.

To schedule an appointment to bring your resume back from the milky way, contact me today.

dmw@donnamariawalker.com

Hiring & Firing Within the Law

2009-05-12T10:26:00.002-05:00

Employers!

Stay on the straight and narrow.

Contact me today for an in-service training on hiring and firing within the law.

dmw@donnamariawalker.com

Fundraising

2009-05-12T09:40:00.003-05:00

I've got to raise HOW MUCH money?

It's no secret that individuals and organizations are tightening their financial belts. Contact me today to learn how to keep your nonprofit or political campaign on track with fundraising dollars.

Initial consultation is FREE.

One hour in-service training for staff and volunteers: $175

http://www.donnamariawalker.com/

2009-05-12T09:35:00.003-05:00

Manage your risks.

Call me today to schedule a free initial consultation for your nonprofit or for profit organization.

270-210-6645

Lunch 'N Learn In-Office Communication Seminar(s)

2009-04-28T11:32:00.005-05:00

Time is money and in this economy, both are scarce resources. That's why I am offering an in-office 1 hour Lunch 'N Learn Communication Seminar for your organization. Cost is only $125.

Some of the more popular sessions include:
Diversity
Employee Hiring and Retention Strategies
Conflict Resolution in the Workplace
Board of Director/Volunteer Recruitment & Retention
Teambuilding
Fundraising strategies for Nonprofits

Contact me today for more information!
www.donnamariawalker.com
270-210-6645

Jesus Saves, Moses Invests: A Christian Woman's Perspective on the Economy

2009-03-16T00:41:00.002-05:00

To read my recent article referenced above, click here:

http://www.westkentuckystar.com/Featured-News/COMMENTARY--Economic-crisis-by-Donna-Maria-Walker

Jesus Saves, Moses Invests: A Christian Woman’s Perspective on the Economic Crisis

The United States of America, a capitalistic country, is still the richest and most charitable nation in the world. Socialism doesn’t work. Not because no one knew how to do it “right,” but because it doesn’t work regardless of who’s in charge. Yet some still denounce free markets (voluntary transactions between buyers and sellers) and the pursuit of increasing productivity and efficiency on a worldwide scale in efforts to create inefficient, yet carbon conscious, producers restricted by regulations and other mechanisms designed to “control” wealth, opportunity, incentive and ultimately, freedom.

Is it Christian to annihilate the economy of our world? Should we all be made to suffer equally to be “fair?” Should we sit on our talents because there is no incentive to excel? Can we simultaneously pursue profit and also share with our neighbors? Is it possible to accumulate wealth and at the same time seek justice?

We’ve been hearing a lot of talk lately about billions and trillions of dollars, but what does that mean? Most of us in western Kentucky can agree that a trillion dollars would be enough money to fix several roofs following an ice storm of historic proportions, but just how much IS a trillion dollars? United States Senator Jim Bunning (R-KY) explained what a trillion dollars means at a recent Jackson Purchase Area Lincoln Day Dinner. He said, “Did you know that if we spent $100,000 per day since the day Christ was born, that person would still have money left over today.”

Let me be the first to admit that I could fill volumes of books with what I don’t know about the bible and admittedly, I’m not the greatest at math. But what I do know is that Jesus left no room for interpretation that spiritual values should be placed far above material values. I also know that we cannot simultaneously espouse the need for sharing and denounce profitability and productivity.

But most of all, I know that despite the efforts of secular progressives to voluntarily distance themselves and force others from religious freedom and divine grace, this economic crisis is having the opposite effect as more and more people are finding themselves scheduling more and more time with the ultimate Commander in Chief for help and direction in planning the future of our families.

Donna-Maria Walker, LLC
www.donnamariawalker.com

Congrats to Ro and Gary for their hard work and dedication to getting this fabulous news resource up and running! It's just wonderful!

FAQ's for NPO's

2009-01-08T14:00:00.005-06:00

The General Assembly is assembling in Kentucky and its a good time for nonprofit organizations (NPO's) to put their thinking caps on with regard to advocacy efforts.

Here are 5 tips for NPO's to keep in mind:
1. Prior to contacting or meeting with your representative(s), volunteers should be trained on the specifics of the organization (mission, budget, accomplishments, barriers, etc.).
If possible, take a copy of a newsletter and/or annual report to the meeting. Supplemental material (although, not too much material), can be very helpful to paint a complete picture of the NPO as well as leave a physical "footprint" in their office long after you've left.

2. All volunteers and staff should be able to answer the following:

What is the bill number of the proposed legislation?
What is the point? (of the legislation the NPO supports or opposes)
Who cares? (and can benefit from the proposed legislative change)
What's the end result if the legislation passes...or doesn't?
How much will this cost taxpayers?

3. Volunteers and staff should be prepped on the legislative process. For example, they must know the steps involved in creating/amending a municipal ordinance, state law or federal appropriation bill from beginning to end, as well as which committees will be reviewing the legislation.

4. When meeting with policymakers, volunteers and staff should be:

Brief

Clear and concise (do not embellish facts/figures for dramatic effect--this will only diminish your credibility and trustworthiness)

Persuasive but not threatening, argumentative or demanding

Persistent

Thankful

5. Maintain communication with your legislator(s) throughout the year, not only when you want something. And always keep him/her on your email and/or mailing lists for organizational updates and invitations to events.

For additional information, or to schedule an advocacy training for your NPO, contact me today!
dmw@donnamariawalker.com
http://www.donnamariawalker.com/

Freedom of Religion, Not From Religion

2008-12-01T20:50:00.002-06:00

The holidays can be a time of good cheer and good food! However, a curious side dish has made its way onto the social buffet of our country…eggshells.

Many people walk on eggshells this time of year out of fear of saying something that might offend others, such as that egregious wish of a “Merry Christmas” that strikes fear and loathing into the hearts of some.

November and December host many religious and cultural holidays including Ramadan, Denali, Hanukkah, Christmas, Kwanza, Las Posadas, New Year’s Eve and the Greek Orthodox Christmas, to name a few, with each holiday possessing their own unique and beautiful celebratory customs.

Communication is a critical component to understanding diverse ideologies, cultures and religious traditions. We should be working toward creating an environment where traditions and beliefs that differ from our own are respected, recognized and included, rather than conspiring to eliminate them from the public landscape altogether.
Inevitably, when we begin discussing information we know little or nothing about, mistakes can (and most likely will) be made. We should be patient and helpful with one another during this learning experience. Creating a consequence-free environment conducive to well-intentioned conversation can be a great step toward understanding and embracing cultures and philosophy’s that differ from our own.

Having the ability to confidently share appropriate holiday greetings with people of different cultures and beliefs can foster positive feelings among everyone. We all have a natural human desire for social inclusion. By opening up the dialogue to share and celebrate our differences, we also create an opportunity to share and celebrate our similarities.

Article also available on http://www.wkyx.com/

http://www.donnamariawalker.com/

Easier Said Than Done!

2008-11-09T11:34:00.003-06:00

The Single Most Important Piece of Advice

2008-11-03T08:06:00.003-06:00

...regarding public speaking?

Your audience wants you to succeed.

While most professional meetings do not require a 2 drink minimum (although sometimes we wish they would), remember, it's equally as painful to watch someone tank as it is to tank (well, in most cases anyway). Great information delivered with a shaky voice loses its greatness--we are focused on the delivery and not the information.

Pull your audience in! Engage them! Don't just read to them directly from your Powerpoint. Not only is it boring (and frankly, insulting), but it's a waste of time as the handouts could have easily been printed and mailed.

From a young age, we learn that when it was time to be read to, it was time to grab a blankie and lights out! Not exactly the climate you want to create for your fabulous speech!

To do a "dry run" for your next speech, contact me for an unbiased, professional critique.

http://www.donnmariawalker.com/

Lots of Grads, Few Jobs

2008-11-01T23:20:00.011-05:00

The National Association of Colleges and Employers has reported that employers nationwide are planning to hire only 1.3% more college grads in '09 than they did in '08. When surveyed in August 2008, the same association had predicted a 6.1% increase in new hires. Yow-za!
This year, colleges and universities are projected to graduate 1,585,000 students with bachelor's degrees (up from 1,506,000 in 2005-06).

If you are a soon-to-be college grad, here are some ideas to help you get a job in tough economic times:

Secure an internship now, if possible.

Volunteer for an organization while you are still in college...this may lead to a job opportunity when you graduate in May. At the very least, you will have the opportunity to network with professionals you may not have otherwise had the opportunity to meet.

Join a professional club or other networking organization.

Get your resume together (make sure you're documenting all of those awards & accomplishments)!

Graduate school (many schools offer online and evening classes should you be one of the many who must work AND attend college).

If you are a soon-to-be high school grad, here are some ideas to help you get into college in tough economic times:

Attend your local community college. Stay close to home and save money!

Apply to public colleges/universities. The sticker price of your education will be substantially less.

Research private schools with mega-super-sized endowments (as many private schools are eliminating all need based loans).

Save as much money as possible. If you can't seem to land a job, mow lawns, clean houses, rake leaves, shovel snow, and/or babysit to get some extra dough. This will not only add some sound experience to your admission application, but will help pad your wallet a little for those inevitable expenses.

http://www.donnamariawalker.com/

Chao's Dirty Secret

2008-11-01T23:01:00.002-05:00

Read the article on the wkyx website to find out what Chao's dirty secret might be...

www.donnamariawalker.com

What is Your Leadership Style?

2008-10-20T15:05:00.004-05:00

A client recently asked me to help her with a pre-employment screening tool which required candidates to complete a series of essay questions. One question asked her to define her "leadership style." Unable to lead herself to a place from which to start, here are the tips I provided to her which I hope you will find helpful as well:

Write the names of leaders you admire (former co-workers, bosses, family members, friends, etc.).
List the leadership qualities about those individuals which you find most impressive.
Look through the list and circle those qualities you feel you also possess.

This simple exercise provided a nice place to start.

We are naturally drawn to those whom possess qualities we admire and respect, and consciously or not, we begin to emulate those qualities and practice trying them on for size. Some fit, some don't, but ultimately, we make some form of them our own and find our unique style.

Conversely, you could make a list of those whom you least admire and the qualities about them that you least respect, and use this as a starting point. Sometimes the best way to know what we like is to know what we don't!

Selling ourselves isn't always the easiest thing in the world to do, but a must if you want that job or appointment!
Give it a try and let me know how it goes!
http://www.donnamariawalker.com/

Quote for Your Day

2008-10-18T16:28:00.011-05:00

"When you have only two pennies left in the world, buy a loaf of bread with one, and a lily with the other." --Chinese Proverb

http://www.donnamariawalker.com/

Mark Your Calendars!

2008-10-14T22:58:00.003-05:00

According to the office of the Kentucky Secretary of State, October 24 (at 4 p.m.) is the last day to file a declaration of intent as a write-in candidate (not less than 10 days before election) as well as the last day to apply for mail-in absentee ballot (not later than close of business 7 days before election).

www.donnamariawalker.com

Ro, Rush and Me

2008-10-13T20:24:00.008-05:00

The ever fabulous Ro Morse has asked me to write a column for the WKYX website. I can't imagine ever turning down an opportunity to work with this amazing woman, so of course, I jumped at the opportunity!

As we all know, Ro is famous for her scrumptious recipes...and her knack for putting together the right ingredients carries into her business acumen. Nothing half-baked here!

What's best? Newstalk 94.3 FM (570 AM) is now a Fox News Radio affiliate! Can you imagine? Sharing space on a website with Ro & Rush? No pressure! :)

Click here to view the latest editorial.

www.donnamariawalker.com

Que Syrah, Syrah

2008-09-23T14:56:00.004-05:00

Sometimes in business, we have unique, completely coincidental opportunities for promotion and sales. This is the case with North Berkeley Imports. I’ve recently stumbled upon the “Palin Syrah,” a very complex, well-defined 100% organic red wine sold exclusively by North Berkeley Imports.

The nomination of Governor Sarah Palin for Vice President has fermented strong feelings on both sides of the proverbial aisle...we can all drink to that! But I'm still left wondering...does the Palin Syrah pair well with moose stew? I'll let you know!

The Right to Bear Arms

2008-09-18T12:57:00.002-05:00

It's September and those tricky seasonal dress code changes are upon us. I'm thinking about lobbying for a few 'alterations' in the fashion legislature...at least for those of us in the Southern District of the United States!

While sleeveless tops may not be the most professional things in workplace attire, they are certainly very comfortable in steamy climates. This sounds like a job for Laura K at http://www.milehighstyle.blogspot.com/!

One thing's for sure...unless you are starring in an episode of COPS, I probably wouldn't go with this look...

I'm thinkin' a simple light sweater tied around the neck to cover shoulders with a strand of pearls...hmmm, I'm no Laura K, but I might be onto something! Laura, please advise...

http://www.donnamariawalker.com/

Warts and All

2008-09-18T10:01:00.006-05:00

In efforts to save face, many organizational leaders downplay (or may honestly not know) some of the negative aspects of their business which are detrimental to success. Without properly addressing the issues, productivity and morale are sure to suffer.

Did you know?
The #1 complaint among U.S. employees is the failure of management (or HR) to appropriately address poor behavior in the workplace?

One of the most successful techniques in my tool bag? The ask. When we ask employees for input, we open ourselves up for anything...which can be a very scary (and potentially destructive) experience. To make the experience positive, meaningful and productive, it's often times a good idea to incorporate a third, neutral party, skilled in conflict resolution.

For more information, visit http://www.donnamariawalker.com/ or call me at 270-210-6645.

Talk Furbish to Me

2008-09-16T13:20:00.000-05:00

Furby's speak "Furbish" until they are taught to communicate in English. Beginning a new job and learning the "lingo," or moving to a different geographic location and learning how to communicate can suddenly make you feel like one of these furry little guys.

Communication is only successful when both the sender and the receiver understand the same information as a result of the communication.

Some things to keep in mind...

What is your message?

Who is your audience?

How might the message be perceived or misconstrued (this is always a challenge because decisions are being made based solely on speculation)?

What are the circumstances surrounding your communications (such as cultural and situational contexts).

Visit http://www.donnamariawalker.com/ for more information or to schedule a motivational speech on effective communication in your organization!

An Attitude of Latitude

2008-09-16T10:09:00.000-05:00

Employee roles and responsibilities should be clearly defined, however, effective leaders recognize the importance of giving individuals (and teams) latitude on their approach to problem solving.

Interested in leadership training?

Email me today!

The Ultimate in Organizational Communication

2008-09-11T23:59:00.000-05:00

I make my living training organizations how to improve internal and external communications to increase organizational efficacy.

I would be remiss if I let 9/11 go by without paying a humble tribute to the men & women who instinctively exercised many critical factors essential to effective organizational communication.

Response efforts between seemingly unrelated agencies in the face of extreme confusion, fear, physical exhaustion and technological failure(s) was (and is) nothing short of amazing.

God Bless America.

Cheers to a Three-Day Weekend!

2008-08-29T15:47:00.002-05:00

Return to work on Tuesday refreshed and ready! Some suggestions for a weekend close to home:

Try one of Ro Morse's fabulous recipes of the week (visit http://www.supervalufoods.com/).

Visit http://www.ilistpaducah.com/ to learn about all of the fun events planned in our community.

Check out http://www.milehighstyle.blogspot.com/ as you begin to think about transitioning your closet for fall (remember, no more white pants/shoes after Labor Day).

Enjoy a cold one with a good friend. Roof Brothers on Park Avenue is one of my favorite spots! Helpful & knowledgeable staff, including the fabulous Denny Roof (as featured on http://www.ilistpaducah.com/ )

Take a walk or grill out with your family at our very clean (and very fun) Noble Park!

www.donnamariawalker.com

Sail On Silver Girl

2008-08-26T08:17:00.004-05:00

Bridges are often used as positive symbols in everything from motivational posters to music. However, burning bridges can be a powerful tool in the strategic direction of your personal and professional life. Reckless actions can be damaging at best, while a skillfully planned deconstruction can prove to be a highly constructive, positive, esteem building experience.

Often times, the energy needed to maintain unhealthy relationships is grossly disproportionate to the energy needed to start over.

Fear is a common denominator in that complex bridge-burnin'-esteem buildin'-decision-makin' process. Fear of hamstringing future career opportunities, bruising social networks, etc.

While every situation is unique, the common question, regardless of circumstance, needs to be, "Is it worth it?" Only you can know for sure.

http://www.donnamariawalker.com/

Diversification of Your Human Investment Portfolio Can Yield Great Returns

2008-08-21T09:50:00.003-05:00

Organizational leadership should employ strategies for diversity to leverage the strength of their organization in the globalized marketplace. The success of a business hinges on the success of its diverse human investment strategy.

To develop effective working relationships with diverse individuals, start with similarities not differences. By acknowledging our similarities and likenesses, we create a starting point for understanding and appreciating diversity in the workplace.

Research suggests that employees (regardless of age, gender, race, education, marital status, religion, etc.), agree on what inspires their commitment to a particular employer and cited the following top 3 factors as being most important:

Belief in organizational mission & business plan
Opportunity to utilize individual strengths and skills on the job
Reward package is competitive

Protect your organization from human and financial losses during this turbulent economy. Turnover is expensive, but attitude is a free way to market and grow any business.

http://www.donnamariawalker.com/

Article also available on www.wkyx.com

Tab! You're It!

2008-08-20T17:06:00.002-05:00

One of the most common forms of payment when dining with several people is to split the tab evenly. While this is an accurate mathematical scenario, often times, this is less than fair. Must we be Nobel Prize winning Physicists to successfully split a bill?

I was inspired to research and write about this topic following a phone call from a client I will call “Fran” regarding a recent dining experience. Fran ate 1 piece of bruschetta from a common appetizer tray. Some guests ordered entrees and split premium bottles of white wine. The bill was evenly split and everyone was asked to contribute $42. That’s right; Fran paid 42 bucks for a piece of toast.

My research hypothesis:
Fran is not the only person who has experienced the pitfalls of this common system of payment.

My findings:
Fran is not the only person who has experienced the pitfalls of this common system of payment.

Several notable economists have theorized that if 8 people are dining, each item ordered contributes 1/8 to your total cost and 7/8 to the cost of the others at the table.

My suggestion? If the restaurant permits, ask for separate checks. This system is less efficient on the part of the wait staff, but with the money you’ll save, you can afford to give them a generous tip for any inconvenience.

http://www.donnamariawalker.com/

Article also available at http://www.wkyx.com/

Waiting for Your Turn to Talk Isn't "Listening"

2008-08-11T19:47:00.007-05:00

In honor of the Olympics, I thought I'd import an idea from the Chinese. Active listening is a term many people toss around like a chalk bag, but few can actually stick the landing.

Active listening is a critical skill that can really set one person apart from another (in every aspect of life).

Chinese Symbol for Listen

Schedule an active listening training for your group today!

Speechless Speeches

2008-08-07T13:36:00.006-05:00

'Tis the season! Wedding season, that is! Which brings to mind memories of my brother's wedding reception and his best man's speech, which ultimately landed a spot on America's Funniest Home Videos.

The best man tried to propose a toast to the bride & groom, only to become overwhelmed with emotion. Each time he raised the microphone to his mouth, he would drop it back down to his side choking back his feelings and words. Ultimately, my brother grabbed the microphone and toasted to himself and his new bride!

Insofar as weddings are concerned, September is the new June. Some toasting tips:

1. This is a TOAST not a ROAST...do not berate or embarrass friends on their special day
2. Begin with a strong, heartfelt opening
3. Avoid negativity
4. DO NOT apologize ("I'm not good at giving speeches")
5. DO NOT hesitate ("Gosh, I don't know what to say")...chances are, you've had several weeks (or months) to plan and practice your speech
6. DO email me dmw@donnamariawalker.com to review and provide a professional critique of the most important public speech you will ever give!

Funny Findings

2008-07-31T17:16:00.004-05:00

Research has shown that humor in the workplace can:
1. Facilitate communication
2. Build relationships
3. Reduce stress
4. Energize co-workers

Tips to keep in mind when being humorous:
1. Know your audience
2. If you doubt, leave it out
3. Keep your politics to yourself (which can be hard in an election year!)
4. Avoid heavy topics
5. What is your point? Is there a message...and what is that message?

And remember, unfortunately, some humorless people actively seek disparaging messages even when there is no intent on the part of the speaker. Just a heads up...so you don't face plant.

However, research has also shown that humorless individuals experience greater stress levels and are at a substantially greater risk for heart disease & stroke...so, hang in there!

www.donnamariawalker.com

It's Monday...

2008-07-28T01:36:00.004-05:00

Show 'em whatcha got!

www.donnamariawalker.com

Credit Check...Check!

2008-07-28T01:13:00.004-05:00

If you are seeking employment, know that some employers will want to check your references...and your credit.

Visit http://www.annualcreditreport.com/, the only federally mandated & authorized source for obtaining a free credit report. You'll be able to instantly view your credit report from Experian, TransUnion and Equifax. Should you find any discrepancies, you'll be afforded the opportunity to dispute incorrect claims.

Good thing I did! Who in the heck is "Donna-Marla?"

http://www.donnamariawalker.com/

Need to clean up that resume? Contact me today!

2008-07-20T05:37:00.004-05:00

"I was going to buy a copy of The Power of Positive Thinking, and then I thought: What the hell good would that do?"
--Ronnie Shakes

http://www.donnamariawalker.com/

Like, Ahhh, You Know?

2008-07-18T15:00:00.003-05:00

"Like" "ahhh" & "you know" are highly popular words that many, many people may not realize are seriously compromising the efficacy of their message(s).

Think of the great orators and greatest speeches in American history and imagine if they had said...

"Like, the only thing, you know, we have to fear, is like, ahhh, fear itself."

or

"Ahhh, Mr. Gorbachev, like, tear down this wall!"

Several of my clients are professionals who wish to improve their public speaking skills. If you would like for me to attend and provide gentle, yet constructive and useful feedback at your next speech, contact me today.

www.donnamariawalker.com

Not as Easy as 1-2-3!

2008-07-18T08:40:00.004-05:00

Communication at it's roots can be broken down into 3 "simple" components.

1. Thought
Information (concepts, ideas, feelings, etc.) is formulated in the mind of the potential sender.
Many instances of communication should stay in this phase. I don't know anyone who has acquired a taste for shoe leather!

2. Encoding
Message is sent to receiver in the form of words and/or symbols.
A critical phase in the communication process. Select those words and/or symbols wisely!

3. Decoding
Receiver translates words/symbols into information they can understand.
This is the most unpredictable phase. Regardless of how carefully we select our words/symbols, we cannot control how others receive and interpret information. And, believe it or not, there are many people who intentionally seek problems or offensive information in any/all communication regardless of the intent of the sender.

Tip: When we absolutely must communicate with this type of person, try to manipulate the situation so they are the "encoders." You'll save yourself a lot of time, effort and needless stress.

For more information, contact me today!

http://www.donnamariawalker.com/

The Birds & The Bees

2008-07-13T11:44:00.000-05:00

Strong identification with either of these pictures says a lot about an office culture.

Which image reminds you of YOUR team?

Do your team members work together toward a common goal? If so, team members and the organization as a whole likely enjoy sweet golden rewards.

Is your organizational progress crippled by the "What's in it for me" mentality?
If so, those employees will NEVER be satiated and they'll NEVER voluntarily leave the nest (for various reasons).

Schedule a teambuilding training for your organization today!

http://www.donnamariawalker.com/

Mark Your Calendar!

2008-07-06T23:44:00.001-05:00

My next speaking engagement will be with the Society for Human Resource Management (SHRM) on July 22nd in Paducah, KY. Topic: "Beyond Compliance: Understanding the Competitive Advantages of Diversity in the Workplace."

Email dmw@donnamariawalker.com for additional details.

I will be teaching 2 sections of Public Speaking and 1 section of Interpersonal Communication at WKCTC in the Fall semester. Please contact the college for scheduling and tuition information! Classes begin soon...reserve your spot today!

I'll resume regular "blogcasting" on July 15th (due to family emergency).

http://www.donnamariawalker.com/

It's Monday

2008-06-16T07:42:00.002-05:00

Brainstorming

2008-06-14T22:03:00.004-05:00

So, my good pal Mary Thorsby of iListPaducah called the other day and asked if I'd like to get together with she and Grace Clemency of The Stranded Cow to help brainstorm for an upcoming fundraiser.

Before I could say yes, Mary threw in the magic word..."Margarita!" That's code for "Please" in our universe.

Nothing is more counter intuitive to ideas & creativity than fear. It's imperative that brainstorming take place in a relaxed fashion...storms by nature are very random and intense events.

So relax, encourage everyone to participate, record ideas, be open to random, intense thought(s) and watch your business cup begin to runneth over!

For more information, visit http://www.donnamariawalker.com/, Margarita!

Generation Nation

2008-06-09T14:06:00.006-05:00

For the first time in American history, four generations are working side by side in the workplace. This creates many unique challenges (and opportunities) for organizational leadership.

The 4 Generations (& common characteristics) include:

Veterans or "Traditionalists" (born 1922-1945); loyal to employer, fiscally and socially conservative, strong work ethic

Baby Boomers (born 1946-1964); most educated generation, loyal to employer, strong work ethic

Generation X (born 1965-1980); independent (former "latch key kids"), self-motivated, self-reliant, highest # of divorces compared to other generations, saw parents lose pensions/retirement after 30 years of service and are not overly loyal to employers

Generation Y (born 1981-2000); Parents use non-tactile forms of discipline (e.g., "Time out"), highly protected by parents, accepting and tolerant of cultural, sexual, and other individual differences, "what's in it for me" mentality highly prevalent (entitlement)

When leading multi-generational workplaces, remember this:

Focus on common experiences
There is no right or wrong
Respect that different generations have distinctly different approaches to problem solving
Employees may not be technologically proficient
Communicate information through a medium that is easily accessible and understandable

Learn how to effectively recruit, manage, retain and motivate 4 generations of employees in your organization!

Schedule a multi-generational speech for your office today!

Crash Course in Internet Security

2008-06-03T08:30:00.000-05:00

If this guy reminds you of your Internet security...

Perhaps it's time to tighten up Internet security measures (particularly in medical offices, where sensitive patient information, the world wide web, and strict HIPPA regulations co-exist).

A more costly reminder could be...

The choice is yours! John Truitt and Anna Berlekamp of Kalleo Technologies are very helpful and informative. Contact them today!

Know Your Worth

2008-05-29T14:03:00.004-05:00

John Odom, a minor league baseball player, was traded to another team in exchange for 10 baseball bats.

So, my free little agents, listen up! Knowing & effectively communicating your worth are critical factors to receiving your worth. Not sure what your job should be paying? Visit http://www.salary.com/ to learn more.

Suggestions:

Earn more education
Meet with your employer to discuss additional projects you have initiated & seen to completion
Do your homework--document your accomplishments and clearly communicate HOW you have increased sales, customer service standards, or anything that would merit a raise
One of the best times to initiate this type of conversation is soon after the employer offers praise for your capabilities
In today's economy, a pay raise may not be a possibility. So ask for the gift of time instead. Additional vacation days are a great reward for a job well done.

For the record, I'm not picking on John Odom. Who knows? Perhaps he's worth 9 bats...in which case, way to go, man!

http://www.donnamariawalker.com/

Organizational Yoga

2008-05-27T08:15:00.004-05:00

Managerial overconfidence, complacency, and taken-for-granted assumptions, can be the biggest barriers to future organizational success.

The market can (and will) provide managers with all of the environmental feedback necessary to make critical decisions regarding future organizational direction(s)/business models.

Increase your flexibility by practicing organizational yoga...or you can kiss your business goodbye.

Analyze external exceptions to rules
Analyze past trends to predict future needs
Fall out of love with ideas that aren't working
Create a consequence-free environment where employees feel safe to share "bad news"

Motorola was a leader in the analog world...until digital technology came to town. Oooops.

Slap Me Some Skinner!

2008-05-26T10:56:00.009-05:00

SCENARIO:

Employee presses lever. No pellet dispensed.
Employee presses lever. Still no pellet.
Employee presses lever. Nope. Nada.

Employer presses shock button to encourage desired response.
No response.
Employer presses shock button to encourage desired response.
Nothing.
Employer presses shock button to encourage...hey, wait a minute? Where are you going? Come back here!

The cost of living has increased exponentially while payrolls remain the same. Even if employers cannot afford to promote an increase in payroll, FREE reinforcements do exist to promote an increase in morale:

1. Personally thank an employee for a specific job well-done.
2. Include employees in the decisions. Often times, employees understand operations in a different way than management--this communication can benefit the organization.
3. Offer opportunities for employees to learn new skills.
4. Celebrate successes!
5. Give the gift of time (free time is a great reward for a specific accomplishment).

www.donnamariawalker.com

Just the Worm, Ma'am

2008-05-22T09:16:00.007-05:00

The early bird catches the worm. We've all heard it, but it's garbage. The early bird gets up early. That's it. Perhaps a more accurate statement may be, "The early bird, who leaves its nest and takes an active role in hunting, catches the worm."

Don't you just hate those people who brag incessantly that they get up at 5am each day?

Each week, the CEO of Xerox asks employees:
1. How many sales events did you attend this week? What did you learn?
2. How many customer service meetings did you attend this week? What did you learn?

Not, "What time did you get up today?" He's interested in "The Worm" NOT the time of day you caught it.

Learn YOUR prime time for productivity and then go get that worm. Trust me, they're there...I see robins in my yard from sunup til sunset. http://www.donnamariawalker.com/

POW (Prisoner of Work)

2008-05-19T15:38:00.005-05:00

Your Not-A-Cog Blog, a supplement to my consulting business, brings you our 100th blog entry! Thank you for your fabulous emails and inspirations throughout the past several months!

Are you a POW?

Do you lack interest in a job you once enjoyed? Are your co-workers more annoying than they've ever been before? Are goals meaningless? Is your work product a pale shadow of what it used to be?

If so, you may be suffering from burnout. Communication can be a great tool to help get you out of this slump. Contact me today for your free 1-hr. initial consultation.

http://www.donnamariawalker.com/

Got Chicken?

2008-05-17T23:29:00.012-05:00

(Caution! Video clip contains "foul" language!)

Leeroy Jenkins, an Internet phenom & member of a team of World of Warcraft players, left his computer to get some chicken while the rest of the team communicated their detailed plan to enter into battle.

When Leeroy finally returns, he prematurely runs past his team (still meeting outside of the castle), and into battle screaming "Let's do this! Leeeeeeroooooy Jenkins!" His stunned teammates follow him into battle. Leeroy, the weakest link in the geek brain trust, facilitated a fatal ending for the entire team.

Sound familiar? We've all worked with a Leeroy at some point in our careers. Listening is a fundamental component to effective communication and teamwork. Increase your team's 32.33% chance of survival. Schedule an Active Listening training today!
http://www.donnamariawalker.com/

Schoooooool's Out For Summer!

2008-05-16T12:43:00.007-05:00

Unless your kid has a sweet internship set up with Nintendo, you may want to consider unplugging the video games this summer.

Internships, work experience, and volunteerism are all critical aspects to an individuals ultimate success in college, career and life.

Some common traits among successful young adults:
1) Have experience working as a part of a team
2) Exercise judgment (can think quickly and make good decisions)
3) Possess self-confidence
4) Exercise discipline (can resist temptation)
5) Awareness of, and respect for, individual differences (ethnic, demographic, etc.)

So, even if you can play Alice Cooper's famous song on Legends of Rock at the Expert Level, I can guarantee you, that will not win over a potential employer or college admissions officer.

http://www.donnamariawalker.com/

MJ in Your PC

2008-05-14T12:57:00.008-05:00

Remember that Rockwell/Michael Jackson song..."I always feel like somebody's watchin' me! Can't I get no privacy? Nooooo!"

Computer systems and equipment (including any email sent or received), are the property of the employer. Personal privacy, real or implied, does not exist...even after business hours when you're off the clock.

Most policy & procedure manuals clearly outline terms and conditions for computer & Internet usage. Many companies classify personal use of computers as grounds for dismissal.

We interrupt this blog entry to bring you a message from Bill Gates:

"I'M NOT SENDING YOU $100!"

My policy? When in doubt, throw it out. The delete button is a fab feature. Unless, of course, you think that forwarding that chain letter to 6 friends will bring you a better job with better benefits...in which case, I'm all for it.

http://www.donnamariawalker.com/

Trump Your Hiring Slump

2008-05-09T14:05:00.012-05:00

Sometimes new hires don't work out despite hours of exhausting resume reviews, interviews, reference checks, personality tests...you get the point.

This is natural and it happens. Neither the employee or the employer should feel badly.

Food for Thought:
Perhaps "The Donald" has it right. Not that a 14-week interview process is a good idea, but perhaps there is something to having a 'hands-on' interview where the employee actually performs the duties of the job for a day (or a week). It may be less expensive than advertising, interviewing and a potential wrong hire.

http://www.donnamariawalker.com/

Vulture Culture

2008-05-07T14:45:00.006-05:00

Like buzzards circling a carcass, many co-workers are circling waiting for a colleague to fail (rather than helping them out); waiting for a position to be eliminated; waiting for someone to falter so they can pick the bones clean.

Sick to think about, but it happens all of the time.

Negativity and conflict in the workplace is detrimental to the overall "success" of an organization.

To schedule a conflict resolution training in your office, contact me today.

LoTo BB with BB

2008-05-06T21:08:00.007-05:00

The Mayo Clinic promotes the following tips to reduce stress:

Plan each day.
Prioritize your tasks.
Delegate.
Get plenty of sleep and exercise.

Attend D.J. Urban Kobbb's Lowertown Band Brawl
May 10, 3-6:30 p.m.
Texaco station (7th and Madison Street)

(Okay, so #5 is my professional tip...but music has been scientifically proven to reduce stress and increase work performance)!

Hope to see you there!
www.donnamariawalker.com

I Ain't Stewart Smalley

2008-05-05T15:19:00.005-05:00

Some consultants offer you little more advice than to look in the mirror and say...
And then they look at you and say..."That'll be $3,000!"

Donna-Maria Walker, LLC is committed to helping organizations achieve higher levels of satisfaction through the implementation of strategic communication and employee/volunteer training & development.

While trainings are fun, they are also hard work.
While speeches are motivational, they are also highly educational and results-oriented.

You're good enough and smart enough to know when it's time for some serious training in your organization. Contact me today.

www.donnamariawalker.com

More Morale

2008-05-05T14:46:00.008-05:00

Low morale in the workplace can be a result of many contributing factors including
employee terminations, promotion of incompetent co-workers, unresolved conflict, unstable organizational and/or financial health, unreasonable and relentless workloads, demanding supervisors, unengaged/non-supportive supervisors, poor environmental conditions...and the list goes on.

Let me assure you of one thing...low morale is VERY costly to an organization either in the form of lost productivity or turnover. Have the courage to look at yourself and your organization objectively.

Contact me today to schedule your free 1-hour initial consultation. Let's create a customized plan to increase morale in your organization!

Tip for Tips

2008-04-30T14:34:00.000-05:00

"Why tip someone for a job I'm capable of doing myself? I can deliver food. I can drive a taxi. I can, and do, cut my own hair. I did, however, tip my urologist, because... I am unable to pulverize my own kidney stones."
Dwight Shrewt, NBC's The Office

I have recently received some emails from service-related professionals regarding tips (or the lack thereof). In defense of the patron, many people just don't know what is acceptable.

As a general rule, we should tip 20-25%...even if you are capable of performing the service yourself.

See-E-O

2008-04-30T11:06:00.000-05:00

Suggested Reading:
"Don't Step in the Leadership"
by Scott Adams

True leaders are more than organizational figureheads. These individuals know (and care about) the people, processes and products of the organization...no buzzwords required.

Intimidation

2008-04-23T14:04:00.002-05:00

Intimidation is defined as:

To make timid or fearful; implies inducing fear or a sense of inferiority into another; implies reduction to a state where the spirit is broken or all courage is lost; implies intimidation through threats, insults, or aggressive behavior; implies a cowing through arrogant, scornful, or contemptuous treatment.

Work for a bully? Looking for a career change? Need help with your resume? Contact me today.

http://www.donnamariawalker.com/

The Cost of Care for the Health of Your Organization

2008-04-20T23:15:00.009-05:00

Turnover costs a company one and a half times the employee's salary...loss of productivity, the hiring process, training the new employee, etc., etc., etc. But retaining 'warm bodies,' also comes at a price.

Peter Gibbons (Office Space) once said, "It's not that I'm lazy Bob, it's that I just don't care."

Get motivated to motivate your employees. Contact me today. http://www.donnamariawalker.com/

Brush or Flush?

2008-04-17T10:42:00.005-05:00

We all seek purpose and meaning in our work. Even if your job isn't the most glamorous in the world, think about how what you do each day plays into the bigger picture and overall health of your community.

And remember, things could be worse. But, things could also be better. Better is better. Contact me today!

http://www.donnamariawalker.com/

Advice of Titanic Proportions

2008-04-15T08:43:00.003-05:00

Titanic ("the unsinkable ship") sank 96 years ago today. The story of the Titanic has many paralells to everyday operations in business.

For example:
1. Who is on ice patrol in your organization? Someone (if not everyone) must always be aware of the weaknesses and potential threats to the health & success of the organization.

2. Does your organization posess the technology necessary to be competitive in the global market? Titanic had all of the latest technology, but the messages regarding the icebergs were not relayed to the bridge. This lack of communication led to the death of 1,523 people.

3. How agile is your organization? If change is not a possibility for your organization, failure is eminent. Even if the proverbial iceberg is known, if the organization cannot manuver the challenge, you're goin' down.

4. Who's playing in your band? The band aboard the Titanic is reported to have been playing calming music as the ship sank in efforts to sooth passengers. Icebergs could be in the form of layoff's. Employees may know that they are losing their jobs (example: the recent layoff of over 40% of the workforce at HB Fuller). Supervisors should be willing to 'be the band,' and write letters of recommendation and serve as references for those employees.

To schedule an in-service training or speech for your organization, contact me today.

http://www.donnamariawalker.com/

Jibba-Jabba

2008-04-15T06:07:00.009-05:00

Many of us struggle with time & project management issues. The uninvited (and often times, unwanted) interruptions of the day can be highly distracting and can exponentially decrease productivity.

Mr. T might advise you to simply say:

"I ain't got no time for jibba-jabba!"

"Shut up, Fool!"

Here are some equally effective and less aggressive tips (and if you still have problems, if no one else can help, and if you can find her...maybe you can hire...Donna-Maria Walker).

1. Re-position your desk in your office (and against the advice of John Wayne, face your chair away from the door).

2. Carve out an hour each day (or at least 30 minutes) to have a meeting with yourself. Seriously. Have calls sent directly to voicemail, close your door, and most importantly, let everyone know your schedule for 'interrupted time.'

3. Saying "later" doesn't mean "no."

4. Place your briefcase or a short stack of books in the 'guest chair' in your office.

5. Stand up when someone enters your office and don't sit back down until they leave.

6. Place a clock in a prominent place in your office taking occasional and obvious glances.

http://www.donnamariawalker.com/

Faulty Planning

2008-04-13T22:22:00.014-05:00

Two things absolutely frighten me (in this order):
1. Mullets
2. Natural disasters

The Department of Homeland Security offers emergency preparedness brochures for your home and business.

When the New Madrid Fault erupted in 1812, the earthquakes were felt in New York City, Boston and caused church bells to ring in Massachusetts. Oh, and it caused permanent changes in the course of the Mississippi River (not to mention, the mighty river appeared to run backward for some time afterward).

The next scheduled major seismic event is scheduled anytime between 2012 and 2312...oh, and Paducah is deemed an 'epicenter' for activity.

Have a great week!

Talent Police

2008-04-12T23:14:00.011-05:00

(Picture features Bill Gates after his arrest in 1977).

I want to aid and abed your talents, your strengths and your ideas.

Success is totally legal.

Let's go.

www.donnamariawalker.com

Leggo My Preggo!

2008-04-11T22:29:00.005-05:00

Bad things to say to your pregnant co-worker:

1. "WOW! You must be carrying twins!"
2. "Are you in your 9th month? You look like you're ready to pop!"
3. "Should you be eating that?"
4. "Did you know that if they stick the epidural in the wrong spot in your spine, you can be paralyzed?"

The Georgia Satellites said it best, "Don't hand me no lines and keep your hands to yourself."

Good things to say to your pregnant co-worker:
1. "Would you like a chair?"
2. "May I carry that box for you?"
3. "Oh, no. I insist that you get first dibs on the bathroom."

While this entry is not a part of the CYJ (Cover Your Jugular) Series, it very well could be!
Know better. Do better. http://www.donnamariawalker.com/

Effectively Reward Employees

2008-04-09T09:22:00.008-05:00

Here are some important tips when recognizing employees:

1. Establish and clearly articulate performance criteria for rewards

2. Everyone in the organization should be eligible to work toward the same reward(s)

3. Individuals should be specifically told why they are being rewarded

4. Anyone/everyone who exhibits the levels of excellence required to receive the reward, should recieve the award

5. Employers should not wait to recognize achievers. Do it asap to reinforce the desired behaviors employers wish to see exhibited more often.

Employee of the Month mechanisms are largely ineffective. This 'monthly selection method' may do more harm than good as these employees are usually hand-picked by management, which may leave co-workers feeling resentful and powerless.

Perhaps Squidward dislikes Spongebob so much because Mr. Krabs has awarded Spongebob the Employee of the Month award more than 27 times in a row.

Mediocrity is Okay

2008-04-08T13:00:00.009-05:00

But who wants that?
RULE #1:
Clearly communicate to others exactly WHAT you want. Ask the professional to reiterate what you said to make certain that they understand.

RULE #2:
Then trust that your professional will have the competence to know HOW to do the requested action.

We can't do everything ourselves. There are some things that should be left to the professionals. Case in point...The Flowbee.

www.donnamariawalker.com

Lumberghian Management

2008-04-08T10:08:00.006-05:00

A classic scene from Office Space---Manager Lumbergh speaks to Milton, a long-time employee, after relocating his cubicle to the basement of the facility:

Lumbergh: "Milton."

Milton: "Yes?"

Lumbergh: "What's happening?"

Milton: "I wanted to speak to you--"

Lumbergh: "Say, Milton, you know what'd be great?"

Milton: "Wh-- No."

Lumbergh: "Since you're down here, it would be really great if you could just sort of take care of the cockroach problem we've been having in here."

Milton: "No, that's not really my job, and I-- I haven't received my paycheck this week--"

Lumbergh: "So, for now, why don't you get yourself a flashlight and a can of pesticide..."

If you practice "Lumberghian Management" in your office, put down your coffee cup long enough to pick up the phone and call me. Do yourself and your bottom line a favor. Contact me today to learn effective management techniques and communication strategies.

Burnout

2008-04-07T08:45:00.005-05:00

People who are very passionate and find great personal identity through their jobs are highly susceptible to burnout.

Seven common characteristics of individuals experiencing burnout:

1. Feelings of apathy toward others who are seeking sympathy
2. Physical and emotional exhaustion
3. Feeling irritated with your co-workers for little or no reason at all
4. Feelings of isolation in the workplace
5. Bureaucratic mechanisms inhibit your ability to perform job duties effectively
6. Feelings of overwhelming pressure from superiors to succeed
7. Experience little or no time for planning or for doing an excellent job

To learn more about how conflicting values and expectations are contributing to your burnout experience (and what to do about it), contact me today.

CYJ: Cover Your Jugular; Part 2 (Training)

2008-04-04T12:21:00.005-05:00

Once you have completed the hiring process, it's time to train.

Providing effective training for employees and volunteers will undoubtedly result in an increase in:

• job satisfaction and morale
• motivation
• procedural efficiency
• profits
• length of time employees stay with your company

Tee your employees up for success. Contact me today for all of your employee and volunteer training needs!

CYJ: Cover Your Jugular; Part 1 (Hiring)

2008-03-28T13:23:00.013-05:00

Organizations are living, breathing organisms made possible only by living, breathing, carbon-based life forms. But if you have an employee on board who offers little more than a pulse, it's time to cover your organizational jugular or your competitors will smell blood in the water.

Your company is defined by the company you keep.

Hire a poor performer and enjoy the insidious fruits of their labor in the form of:

Intellectually modest ideas and contributions.
Anger, frustration and resentment from high performing employees
Decline in customer satisfaction (and volume) through procedural hiccups
Low Return on Organizational Investment

And you get all of this for the bargain price of at least 4x the annual salary of your top employees!

CYJ.

Contact me today.

McMoxie

2008-03-27T08:49:00.011-05:00

Herb Peterson, creator of the Egg McMuffin, passed away today. His invention revolutionized the fast food industry by creating a new area of business---breakfast! Today, you (and your attorney) can enjoy a HOT cup of gourmet coffee and Egg McMuffin!

People who say things can't be done need to get out of the way of those who are doing it. Business as "unusual" is often times the key to success.

Did you know?
The Egg McMuffin has 300 calories (230 without cheese and butter), making it the lowest calorie choice on the breakfast menu.

"Say What?"

2008-03-25T08:17:00.008-05:00

A Communication Checklist For Teams:

1. Respect the opinions of your team members. That doesn't mean you must agree with their opinions, just respect their right to have them.

2. Don't be a conversational bulldozer. Everyone on the team should be allowed the opportunity to provide input regarding critical decisions. Again, even if you do not agree, allow the voices of team members to be expressed. This may promote 'buy-in' to the final decision and lessen feelings of resentment.

3. Ensure that the SWOT analysis is employed for all ideas (SWOT=Strengths, Weaknesses, Opportunities, Threats).

4. Develop an action plan and a timeline for completion.

To schedule a team building training for your organization, visit www.donnamariawalker.com!

"I wish people who have trouble communicating would just shut up." Tom Lehrer, 1928

"It is an odd thing that though we all disagree with each other, we are all of us in the right." Logan P. Smith

"The genius of communication is the ability to be both totally honest and totally kind at the same time. " John Powell

NPO Spotlight for March!

2008-03-23T14:05:00.011-05:00

Project Hope
No-kill animal shelter
Metropolis, IL

Do your part to help support this wonderful local no-kill shelter and attend the Paws-itively Posh fundraising event!

April 12
6pm
Grace Episcopal Church
Tickets $30

To purchase tickets, please visit Gifts Plus (Paducah), Silver Collections (Metropolis), or Project Hope (Metropolis).

I can think of nothing better on Earth than to come home from a long day of work and be greeted by an enthusiastic four-legged friend.

Live longer. Live better. Adopt a pet today!

Always Have A Plan!

2008-03-22T22:57:00.003-05:00

www.donnamariawalker.com

Balance 'N Talents

2008-03-22T21:49:00.011-05:00

Many people struggle with balance. Balance is an elusive (and frankly, impossible) concept.

Think about the possibility of becoming comfortable with imbalance (and imperfection).

For example, "crazy quilts" are so imperfectly perfect. Unlike standard quilts, these pieces of art feature irregularly shaped pieces of more exotic fabrics (silk, velvet, etc.) and are often times embellished with buttons, ribbons, beads or lace. The artist creates a free-flowing experience void of specific pattern, rules and/or regulations.

Experience greater personal and professional satisfaction. Resist the urge to be everything to everyone everyday. Have the courage to acknowledge and challenge the 'patterns' in your life.

http://www.donnamariawalker.com/

If You Can't Stand The Heat...

2008-03-22T21:16:00.007-05:00

As the saying goes, "If you can't stand the heat, get out of the kitchen."

But for years, Jell-O has been making a variety of crowd pleasing options that don't require an oven.

If things in your office are getting a bit heated, getting out of the proverbial 'kitchen' is not always the best solution. Perhaps it's time to turn off the proverbial oven and find other agreeable alternatives to cool things down.

If you would like to learn effective conflict resolution strategies to employ in your workplace, email me today to schedule your free initial consultation!

Healthy communication for every organization!

"Crickets!" NEW Public Speaking Seminar

2008-03-18T08:44:00.009-05:00

Research has shown that the #2 fear among people is death...the #1 fear is public speaking.

So, if you would rather be dead than speak to a crowd of people, you're not alone.

Ever tried to entertain a crowd or simply try to deliver a powerful message only to hear "crickets" from the audience? If so, this training is for you.

You will learn how to effectively deliver your message and engage your audience.

Get out of your own way. Schedule your personal or organizational "Crickets!" training today!

Despair.com has done it again...

2008-03-17T21:58:00.010-05:00

If you think those 'teamwork' posters are tired and overused, despair.com might be for you.

A Resume Superfecta

2008-03-17T15:03:00.009-05:00

If the fact that you created the 8th day in your last job is listed on Page 8 of your resume, I can state with certainty, you will not get an interview.

Some helpful tips that most resume guides forget to tell you (likely because these tips are painfully obvious):
1. Make sure you have your name spelled correctly on resume.
This may seem like a no-brainer, but we type our names so often that we may miss a keystroke. While spellcheck is a great feature, it is not a substitute for revising your resume manually.

2. Make sure your phone number is correct (and include an alternate phone, if possible).

3. STEP AWAY FROM THE STAPLER!
Your resume should be one page with a one page cover letter (and references, if applicable). Do not staple them together. Additionally, dog-ears are for your pooch...not your resume.

4. Don't fold your resume.
Your resume is your professional snapshot. Major office supply chains sell quality resume paper as well as quality resume folders. Folders are a bit pricey, but worth it.

For more tips or to schedule a consultation to revise your resume, contact me today.

Perception of Perfection

2008-03-10T12:06:00.012-05:00

Perfection is a tricky and elusive concept, however, research is finding that your perception of perfection in the workplace may be linked to your gender.

Most males define the perfect job as one that:

Pays 'a lot' of money

Is not controlling over the individual (procedural freedom and independence)

While most females say the perfect job offers:

Equal and fair treatment in the workplace

Life/work balance

www.donnamariawalker.com

It's Monday (punctuate as you'd like)

2008-03-10T07:55:00.024-05:00

Start your week with a great quote from a great fighter:

"Let me tell you something you already know. The world ain't all sunshine and rainbows. It is a very mean and nasty place and it will beat you to your knees and keep you there permanently if you let it.

You, me, or nobody is gonna hit as hard as life. But it ain't how hard you hit; it's about how hard you can get hit, and keep moving forward. How much you can take, and keep moving forward. That's how winning is done.

Now, if you know what you're worth, then go out and get what you're worth. But you gotta be willing to take the hit, and not pointing fingers saying you ain't where you are because of him, or her, or anybody. Cowards do that and that ain't you. You're better than that!"

www.donnamariawalker.com

"I Respectfully Disagree" Training

2008-03-07T13:55:00.018-06:00

In case you haven't heard, this is an election year. There is a reason why voting and bathing happen behind closed curtains...both are private matters.

We all have our own humble, yet acurate, political opinions, right? Unless your work is directly tied to politics (or religion for that matter), you would be wise to leave your "humble yet acurate" opinions at home.

The last thing most of us want to do is intentionally create a hostile environment in which to work.

Supervisors should clearly detail the difference between communicating vs. attacking personal ideologies. Organizations should have harassment policies and formal complaint systems in place should progressive disciplinary action need to be taken.

Cast your vote for healthy communication in your organization!

Contact me today to schedule my very thorough, exciting, and interactive "I Respectfully Disagree" training!

www.donnamariawalker.com

WIIFM

2008-03-06T12:05:00.008-06:00

WIIFM is an acronym for "What's In It For Me," the antithesis of teamwork. Such organizational cultures are toxic and grossly ineffective (at best). The organizational leader teaches employees that acting in their own self-interest is acceptable and will garner the desired result. Employee’s who do care about the advancement of the organization as a whole, may become resentful toward the self-serving interests of, and rewards given to, the WIIFM co-worker (so be careful).

While WIIFM tactics can heed immediate results, such tactics are Band-Aids on the organizational broken leg. And, organizational leaders only re-enforce the WIIFM mentality each time they repeat the tactic.

Much like a child who throws a temper tantrum in order to get a cookie, the parent should not believe that giving the cookie will be the "easy" way out. Sure, it stops the immediate tantrum, and is in fact easier at that moment, but in the long run, the parent is creating a monster.

Once established, the WIIFM culture is VERY hard to change. Why? Because the WIIFM's see the leadership as also adopting a WIIFM mentality and this is (ironically) seen as "selfish" on the part of the WIIFM and questions arise regarding the motives of the leadership. There is a feeling of entitlement. Are you still with me? This is confusing, I know.

The bottom line...if you are a WIIFM leader, you will create (or sustain) a culture of the same.

Leadership cannot, and will not, change the culture until they adopt (and consistently demonstrate) a mantra of "We" over "I."

www.donnamariawalker.com

Passion-Aggression

2008-03-03T13:19:00.010-06:00

Passive-aggressive people hide their malicious intentions behind a veil of passive non-verbal expression. Passive-aggression is an irresponsible expression of anger.

As you can imagine, this can derail effective organizational communication and promote high levels of conflict. In contrast, I promote "Passion-Aggression." I invite my clients to passionately own their feelings, intent, and expression and teach them how to effectively communicate those feelings with others for the common good.

Email me today to schedule your on-site seminar to eliminate unnecessary communication conflict in your organization.

You will learn:
The difference between confrontational vs. cooperative communication
The damaging effects of absolute language and blame
How to facilitate trust among colleagues
Brevity and clarity when making requests
Conflict resolution strategies
...And more!

The Fox and the Hounds

2008-02-21T18:25:00.008-06:00

When you're in deep trouble, say nothing, and look like you know what you're doing.

Leadership vs. Management

2008-02-18T08:35:00.003-06:00

From United Technologies:

"People don't want to be managed. They want to be led. Whoever heard of a world manager? World leader, yes. Educational leader. Political leader. Religious leader. Community leader. Labor leader.

Ask your horse. You can lead your horse to water, but you can't manage him to drink. If you want to manage somebody, manage yourself. Do that well and you'll be ready to stop managing. And start leading."

The entire Policies and Procedures manual for Nordstrom personnel:
"Use your best judgment at all times."

Paradigm Paralysis

2008-02-17T22:17:00.001-06:00

Paradigms are both common and useful. But sometimes, your paradigm can become the only paradigm. Avoid the terminal disease known as "paradigm paralysis," a term coined by the notable futurist, Joel Barker.

Individuals who say something cannot be done, need to get out of the way of those who are doing it.

www.donnamariawalker.com

dmw@donnamariawalker.com

Power Strategies

2008-02-17T22:15:00.001-06:00

When working with clients, based upon their behaviors, not their job descriptions, I can immediately ascertain which individuals belong to which power group.

Take a peek at a few of the common traits among each group and reflect upon where you might be:

Low Power Groups:
Gossip
Threaten chaos (strike, riot, etc.)
Moral outrage (justice is on my side)
Confrontation
Do the bare minimum of job
Sabotage/Revenge

Middle Power Groups:
Don't take risks to conserve power or to keep the favor of the high power group
Mediate between high and low power groups
Paralysis while waiting for one or both groups to act
Insecurity about one's own position

High Power Groups:
Use titles, formality and social distance
Control who is at the table and the agenda
Stall, delay and use up time
Withhold and control communication and information
Pretend to be responsive while maintaining the status quo (Example: Suggestion boxes)

www.donnamariawalker.com

Strategies for the HR Professional

2008-02-13T13:25:00.003-06:00

Here are 3 organizational communication strategies for the HR professional.

1. Improve informal supervisor/subordinate communication.
2. Decentralize decision making (i.e., responsibility to make decisions)
3. Empower employees to make decisions (i.e., authority to make decisions)

To learn more tips and ways to implement these strategies," email me today to schedule your in-office organizational communication training.

"Good organizations create a vision, articulate the vision, passionately own the vision, and then empower each other to relentlessly drive it to completion." (Jack Welch)

Climate Change

2008-02-13T12:10:00.003-06:00

When I say "Greenhouse Effect," I'm not talking about global warming...I'm talking about your company's bottom line.

Put more "green" in your "house" by creating and promoting an open climate for effective communication in your group, church or organization.

Open Climates vs. Defensive Climates:
Spontaneity vs. Manipulation
Concern/Empathy for Others vs. Neutrality/uncaring
Equality vs. Inferiority
Persuasion vs. Coercion (Example: Please stop smoking or it will kill you vs.
Please stop smoking or I will kill you).

For more information or to schedule your free 1-hour initial consultation, email me today or visit my website.

A World of Thanks!

2008-02-12T14:00:00.001-06:00

Thank you to all of the wonderful people from around the world who have emailed me with questions regarding organizational communication!

Regardless of where in the world we work, attend church, or volunteer, we all share the common goal of healthy communication in our organizations. Thank you for your emails & please keep 'em coming!

Not-A-Cog visitors include individuals from:
United States, United Kingdom,India, Lithuania,South Africa,Russian Federation, Canada, Italy, Australia, Iceland, Hungary, Angola, Sri Lanka, Spain

Success: It's An Inside Job

2008-02-12T13:01:00.001-06:00

Internal feedback is essential for organizational efficacy.

Like it or not, external critics of your organization are everywhere at all times, and believe me, they are talking. Rely on your internal counterparts to help with assessment and critique.

Two questions you MUST ask yourself (and others within the organization):

1. Do all members of your organization have the opportunity to provide organizational/procedural/product feedback?

2. Does the leadership in your organization work to create a consequence-free environment so everyone feels safe to appropriately give constructive criticism?

If you answered 'no' to either or both of these questions, do yourself (and your bottom line) a favor. Email me today.

The more information you can gather, the better. Once you have gathered the good, the bad and the ugly, use your educated instincts, and act accordingly.

Life Coaching Services

2008-02-09T21:23:00.000-06:00

I am very excited to announce that I have recently expanded my services to include life coaching.

Note: Life coaches do not diagnose or treat mental disorders.

Email me today.

Cyberbullies Need A Cyberspanking

2008-01-31T13:37:00.000-06:00

A MySpace account, or any other online communication site, can be detrimental to your (or your child's) professional and/or academic future(s). I often refer to such accounts as "OurSpace" accounts because once published online, your information belongs to everyone.

Please Remember:
Anyone at anytime can access anything that you publish online.

Unfortunately, cyberbullying is becoming a popular extracurricular activity. Legislation against cyberbullying, HB91, passed the KY House on January 30, 2008 by a vote of 96-0.

Would like to organize an online communication seminar for your school or organization?

Email me today.

A Piece of My Mind

2008-01-29T14:54:00.000-06:00

Today, I had the privilege of being on the receiving end of the worst customer service of all time. The sales associate gave me a piece of her mind over a gallon of paint.

Thankfully, for her sake, and that of my readers, she unleashed on the right person.

Suggestion Box:
The primary purpose of any organization is to meet customer needs--this will determine your bottom line.

Suggested Reading:
"A Complaint Is A Gift" by Janelle Barlow and Claus Moller

Let me give you a piece of MY mind. Email me today to schedule your in-office customer service training.

Blowing the Whistle on Coaches

2008-01-28T09:15:00.000-06:00

While I don't have a "favorite" type of client, I have to admit...
I LOVE GREAT COACHES!

Here are just some of the reasons why I love great coaches.
Great coaches are:

Highly self-aware thinkers with great emotional intelligence.

Creative and innovative thinkers and teachers.

"People people." They value relationships and deeply care about others.

Perpetually humble and grateful.

Not afraid to ask others for advice or ideas...hmmm, speaking of which...

Are you a coach gearing up for a great season?
Love the players but not the parents or vice versa?
Communication problems with assistant coaches?
Need help motivating your athletes?

Get on the ball!

Email me today.

The Best Advice I've Ever Received

2008-01-28T08:35:00.000-06:00

At a recent speaking engagement, someone asked me, "What is the best advice you've ever gotten?"

I'd have to say, the best advice I've ever received has to be from my Father (who is solely responsible for curing me of the "Florence Nightingale Syndrome").

He said, "You can't polish a turd."

Tell me...what is the best advice YOU'VE ever received?

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