Internal feedback is essential for organizational efficacy.
Like it or not, external critics of your organization are everywhere at all times, and believe me, they are talking. Rely on your internal counterparts to help with assessment and critique.
Two questions you MUST ask yourself (and others within the organization):
1. Do all members of your organization have the opportunity to provide organizational/procedural/product feedback?
2. Does the leadership in your organization work to create a consequence-free environment so everyone feels safe to appropriately give constructive criticism?
If you answered 'no' to either or both of these questions, do yourself (and your bottom line) a favor. Email me today.
The more information you can gather, the better. Once you have gathered the good, the bad and the ugly, use your educated instincts, and act accordingly.
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