Passive-aggressive people hide their malicious intentions behind a veil of passive non-verbal expression. Passive-aggression is an irresponsible expression of anger.
As you can imagine, this can derail effective organizational communication and promote high levels of conflict. In contrast, I promote "Passion-Aggression." I invite my clients to passionately own their feelings, intent, and expression and teach them how to effectively communicate those feelings with others for the common good.
Email me today to schedule your on-site seminar to eliminate unnecessary communication conflict in your organization.
You will learn:
The difference between confrontational vs. cooperative communication
The damaging effects of absolute language and blame
How to facilitate trust among colleagues
Brevity and clarity when making requests
Conflict resolution strategies
...And more!
Monday, March 3, 2008
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