Slap Me Some Skinner!

SCENARIO:

• Employee presses lever. No pellet dispensed.
• Employee presses lever. Still no pellet.
• Employee presses lever. Nope. Nada.

• Employer presses shock button to encourage desired response.
• No response.
• Employer presses shock button to encourage desired response.
• Nothing.
• Employer presses shock button to encourage...hey, wait a minute? Where are you going? Come back here!

The cost of living has increased exponentially while payrolls remain the same. Even if employers cannot afford to promote an increase in payroll, FREE reinforcements do exist to promote an increase in morale:

1. Personally thank an employee for a specific job well-done.
2. Include employees in the decisions. Often times, employees understand operations in a different way than management--this communication can benefit the organization.
3. Offer opportunities for employees to learn new skills.
4. Celebrate successes!
5. Give the gift of time (free time is a great reward for a specific accomplishment).

www.donnamariawalker.com